Status Page
All Systems Operational

About This Site

Welcome to the Stella Connect status page. Current and historic availability of the Connect system and its components can be viewed here.

Stella Connect Application ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Managing Team ? Operational
90 days ago
100.0 % uptime
Today
Exporting Request & Response Data ? Operational
90 days ago
100.0 % uptime
Today
Stream Operational
90 days ago
100.0 % uptime
Today
Displaying Survey Response Data ? Operational
90 days ago
100.0 % uptime
Today
Filtering Response Data ? Operational
Manual Survey Sending ? Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
Team Member Trends ? Operational
Company Trends ? Operational
Company Program ? Operational
Service Recovery Dashboard ? Operational
Leaderboards ? Operational
Surveys ? Operational
Survey Experience ? Operational
Response Collection ? Operational
Service Recovery Survey Experience ? Operational
Forwarding Direct Survey Replies ? Operational
API & Integration ? Operational
90 days ago
100.0 % uptime
Today
Requests API ? Operational
90 days ago
100.0 % uptime
Today
Data Return API ? Operational
Service Recovery API ? Operational
User Provisioning API ? Operational
Batch File Upload via SFTP Gateway ? Operational
Webhooks ? Operational
Request Queueing ? Operational
Email Primary ? Operational
Email Secondary ? Operational
QA Operational
Creating QA Scorecards ? Operational
Creating QA Reviews ? Operational
Transcripts & Audio Files ? Operational
Infrastructural Operational
AWS Instances Operational
AWS Nameservers ? Operational
Exception reporting ? Operational
Code / config deployment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020
Resolved - At this time, the issue causing errors during bulk create and bulk upload processes has been resolved. All attempted uploads will automatically be retried, and after a short processing time should result in user creation/update according to the originally uploaded files.
May 15, 23:07 EDT
Monitoring - Our team has deployed a fix for the issue causing errors during bulk user management file uploads. We are continuing to monitor and will post updates here as they are available.
May 15, 22:49 EDT
Investigating - Our team is currently investigating an issue affecting user management via the Bulk Create and Bulk Update features. Upon uploading bulk team files, users may be served an error. We will continue to post updates here as they become available.
May 15, 22:36 EDT
May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.