Stella Connect
All Systems Operational

About This Site

Welcome to the Stella Connect status page. Current and historic availability of the Connect system and its components can be viewed here.

Stella Connect Application ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Managing Team ? Operational
90 days ago
100.0 % uptime
Today
Exporting Request & Response Data ? Operational
90 days ago
100.0 % uptime
Today
Stream Operational
90 days ago
99.93 % uptime
Today
Displaying Survey Response Data ? Operational
90 days ago
99.87 % uptime
Today
Filtering Response Data ? Operational
Manual Survey Sending ? Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
Team Member Trends ? Operational
Company Trends ? Operational
Company Program ? Operational
Service Recovery Dashboard ? Operational
Leaderboards ? Operational
Surveys ? Operational
Survey Experience ? Operational
Response Collection ? Operational
Service Recovery Survey Experience ? Operational
Forwarding Direct Survey Replies ? Operational
API & Integration ? Operational
90 days ago
100.0 % uptime
Today
Requests API ? Operational
90 days ago
100.0 % uptime
Today
Data Return API ? Operational
Service Recovery API ? Operational
User Provisioning API ? Operational
Batch File Upload via SFTP Gateway ? Operational
Webhooks ? Operational
Request Queueing ? Operational
Email Primary ? Operational
Email Secondary ? Operational
QA Operational
Creating QA Scorecards ? Operational
Creating QA Reviews ? Operational
Transcripts & Audio Files ? Operational
Infrastructural Operational
AWS Instances Operational
AWS Nameservers ? Operational
Exception reporting ? Operational
Code / config deployment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020
Resolved - At this time, all delayed exports have been processed and new exports are being generated within the normal timeframe. If you attempted to export yesterday and experienced delays, you should have received that generated export email today and you should also be able to begin a new export without issue. No further action is required on your part.
Feb 4, 13:10 EST
Monitoring - A fix has been implemented and we're monitoring the issue. Exports are being processed on time again.
Feb 4, 10:11 EST
Identified - We have identified an issue that is causing delays in processing survey data exports and our team is looking into a fix. Once the issue has been resolved, all exports will be automatically processed as soon as is possible with no further action necessary on your part.
Feb 3, 15:32 EST