Resolved -
Our team has resolved the outage that occurred today, beginning around 1 pm EST. As of 1:40 pm EST, systems have begun returning to normal. App pages are loading normally, surveys are sending, and responses are being collected. Data return API functionality has returned to normal. We will release a full impact assessment update here as soon as possible. Thank you for your patience!
Jul 6, 14:21 EDT
Update -
Our team is continuing to investigate an issue that is causing widespread downtime within the Stella Connect application. We will continue to provide updates here as often as possible.
Jul 6, 13:31 EDT
Identified -
Our team is currently working to resolve slow loading times and timeout errors occurring for users in the Stella Connect app. We'll continue providing updates here.
Jul 6, 12:49 EDT
Resolved -
This incident has been resolved.
Jul 1, 18:38 EDT
Investigating -
We are currently experiencing a service degradation on Stella Connect. We are aware of the incident and will provide an update within the hour.
Jul 1, 18:29 EDT
Completed -
The scheduled maintenance has been completed.
Jun 28, 20:45 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:30 EDT
Scheduled -
At approximately 8:30 pm EST, Stella Connect will be conducting database maintenance, during which time, users may be unable to access pages within the application, or may experience slow loading times, for about 5 minutes.
Jun 28, 20:24 EDT