Status Page
All Systems Operational

About This Site

Welcome to the Stella Connect status page. Current and historic availability of the Connect system and its components can be viewed here.

Stella Connect Application ? Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Managing Team ? Operational
90 days ago
100.0 % uptime
Today
Exporting Request & Response Data ? Operational
90 days ago
100.0 % uptime
Today
1:1s Operational
90 days ago
100.0 % uptime
Today
Stream Operational
90 days ago
100.0 % uptime
Today
Displaying Survey Response Data ? Operational
90 days ago
100.0 % uptime
Today
Filtering Response Data ? Operational
Manual Survey Sending ? Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
Team Member Trends ? Operational
Company Trends ? Operational
Company Program ? Operational
Service Recovery Dashboard ? Operational
Leaderboards ? Operational
Surveys ? Operational
Survey Experience ? Operational
Response Collection ? Operational
Service Recovery Survey Experience ? Operational
Forwarding Direct Survey Replies ? Operational
API & Integration ? Operational
90 days ago
99.98 % uptime
Today
Requests API ? Operational
90 days ago
99.98 % uptime
Today
Data Return API ? Operational
Service Recovery API ? Operational
User Provisioning API ? Operational
Batch File Upload via SFTP Gateway ? Operational
Webhooks ? Operational
Request Queueing ? Operational
Email Primary ? Operational
Email Secondary ? Operational
QA Operational
Creating QA Scorecards ? Operational
Creating QA Reviews ? Operational
Transcripts & Audio Files ? Operational
Infrastructural Operational
AWS Instances Operational
AWS Nameservers ? Operational
Exception reporting ? Operational
Code / config deployment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 18, 2021

No incidents reported today.

May 17, 2021

No incidents reported.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021
Resolved - We have identified an issue that caused Service Recovery survey delivery delays and have resolved the root cause. Survey requests are being captured normally and have enqueued. We are now monitoring to ensure that survey requests are processed as expected.
May 13, 19:46 EDT
May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - This incident has been resolved.
May 5, 09:12 EDT
Investigating - We are currently experiencing a service degradation on Stella Connect. We are aware of the incident and will provide an update within the hour.
May 4, 20:31 EDT
May 4, 2021