Resolved -
Several users of the web app were presented with an error page during the impacted time frame impacting requests to the whole web application. Requests to API and the ability to answer surveys were not impacted. No data was lost during the incident time frame.
Jun 27, 09:19 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 27, 08:10 EDT
Investigating -
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
Jun 27, 08:01 EDT