This incident affected: Stream (Displaying Survey Response Data, Filtering Response Data, Manual Survey Sending), Surveys (Survey Experience, Response Collection, Service Recovery Survey Experience, Forwarding Direct Survey Replies), API & Integration (Requests API, Data Return API, Service Recovery API, User Provisioning API, Batch File Upload via SFTP Gateway, Webhooks, Email Primary, Email Secondary), Stella Connect Application (Login, Managing Team, Exporting Request & Response Data, 1:1s), Feedback Dashboards (Team Member Trends, Company Trends, Company Program, Service Recovery Dashboard, Leaderboards), QA (Creating QA Scorecards, Creating QA Reviews, Transcripts & Audio Files), and Infrastructural (AWS Instances, AWS Nameservers, Code / config deployment).