Agent Connect Service Degradation Notification

Incident Report for Stella Connect

Resolved

Several users of the web app were presented with an error page during the impacted time frame impacting requests to the whole web application. Requests to API and the ability to answer surveys were not impacted. No data was lost during the incident time frame.

Posted Jun 27, 2025 - 09:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2025 - 08:10 EDT

Investigating

The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.

Posted Jun 27, 2025 - 08:01 EDT

This incident affected: Web application.